Privacy Policy

This Privacy Policy applies when you visit or interact with tradexam.com, contact Tradexam, report an issue, submit content feedback, make a privacy request or apply to participate as a mentor.

The Policy does not govern websites, applications or services operated independently by third parties, even where Tradexam provides a link to them.

A separate notice may apply where a future service collects information for a purpose not described in this Policy.

Tradexam operates the website and is responsible for decisions about personal information processed directly through its website, except where another organisation is clearly identified as independently responsible.

Where applicable privacy law uses the term “controller,” Tradexam acts as the controller for information submitted directly through Tradexam communication routes.

Questions about the handling of personal information may be sent to [email protected].

The categories collected depend on how you use the website and which services are enabled at the time of your visit.

Information that should not be submitted

You must not send passwords, private keys, seed phrases, API secrets, one-time authentication codes, payment-card details or financial-account access credentials through Tradexam.

Tradexam may receive personal information from:

• you directly when you complete a form or send an email;
• your browser or device when it communicates with the website server;
• cookies and similar technologies where they are enabled;
• hosting, security, email and technical service providers;
• publicly available sources included in a mentor application or content submission; and
• another person who contacts Tradexam on your behalf and is authorised to do so.

Tradexam does not intentionally obtain private financial-account credentials or access information from third parties.

Personal information will not be used for a materially incompatible purpose without an appropriate legal basis or additional notice where required.

Where applicable law requires Tradexam to identify a legal basis, processing may rely on one or more of the following:

• Consent: where you voluntarily agree to a specific use, such as submitting an optional form or accepting non-essential cookies.
• Legitimate interests: operating, securing, maintaining and improving the website and responding to relevant communication.
• Legal obligation: where information must be processed or retained to comply with applicable law.
• Steps requested by you: where processing is necessary to evaluate a mentor application or another request made before a potential arrangement.
• Legal claims: where information is required to establish, exercise or defend legal rights.

Where processing relies on consent, you may withdraw that consent for future processing, subject to lawful exceptions.

The Tradexam Contact Us form may request your name, email address, request route, subject, affected page, message and confirmation that sensitive credentials will not be submitted.

The form may also record technical submission information such as the page URL, submission date, submission time, IP address and browser user agent for security, routing and administrative purposes.

Information submitted through the form may be delivered to [email protected] and stored within website, hosting, email or backup systems for as long as reasonably required to handle the request.

When a browser connects to the website, hosting, firewall, content-delivery, security or server systems may automatically create technical records.

These records may include:

• IP address and approximate network location;
• date and time of a request;
• requested page or file;
• referring page;
• browser and device information;
• server response code;
• security-event information; and
• information used to identify spam or automated abuse.

Technical records may be used to maintain performance, investigate errors, protect the website and understand aggregate website operation.

Tradexam may use cookies, local storage or similar technologies to support essential functions, retain preferences, protect forms, measure website performance or enable third-party content.

Where required, non-essential technologies will be controlled through a consent mechanism. Refusing optional cookies should not prevent access to basic educational content, although some optional features may not function as intended.

More detailed information about cookie categories, duration and available controls is provided in the Tradexam Cookie Policy.

Tradexam pages may include embedded videos, media players, documents, charts or other content supplied by an external provider.

An embedded provider may receive technical information about your visit and may use its own cookies or tracking technologies. This can occur when the embedded feature is loaded or activated, depending on the website configuration.

External providers process information under their own privacy policies. Tradexam should update this Policy and its Cookie Policy when new embedded services are introduced.

Tradexam may disclose limited personal information to service providers that support website operation, including:

• website hosting and server providers;
• email-delivery and mailbox providers;
• website-security, firewall and spam-prevention services;
• backup and technical-maintenance providers;
• analytics or performance providers where enabled;
• professional advisers where reasonably necessary; and
• public authorities where disclosure is lawfully required.

Service providers should receive only information reasonably necessary for their function and may be subject to contractual, confidentiality or legal obligations.

Tradexam may also disclose information where reasonably necessary to protect users, investigate abuse, enforce website terms or establish and defend legal claims.

Website hosting, email, security, analytics, backup or other providers may process information in countries other than the country where you are located.

Where applicable privacy law restricts international transfers, Tradexam will seek to rely on an available legal mechanism, such as an adequacy decision, approved contractual safeguards or another lawful exception.

The protections available in another country may differ from those in your home jurisdiction.

Tradexam retains personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to security, backup, dispute-resolution and legal-record requirements.

Retention considerations may include:

• the time required to respond to and close a request;
• whether follow-up communication is reasonably expected;
• the need to prevent repeated spam, fraud or abuse;
• technical backup cycles;
• the status of a mentor application;
• legal limitation periods; and
• applicable regulatory or recordkeeping requirements.

When information is no longer reasonably required, it may be deleted, anonymised or securely isolated until deletion from backup systems.

Tradexam seeks to use reasonable organisational and technical measures appropriate to the type of information processed and the nature of the website.

Measures may include:

• HTTPS encryption for website connections;
• access controls for administrative systems;
• software and plugin updates;
• server, firewall and spam protection;
• restricted mailbox access;
• backups and recovery procedures; and
• review of suspicious or unauthorised activity.

No online transmission, email system, hosting service or storage method can be guaranteed completely secure. Users should avoid sending unnecessary or highly sensitive information.

Depending on your location and applicable law, you may have some or all of the following rights:

A request may be limited or refused where permitted by applicable law, including where information must be retained for security, legal claims or another lawful purpose.

Tradexam is a general educational website and is not intentionally designed to collect personal information from children who cannot lawfully consent to such processing in their jurisdiction.

A parent or guardian who believes that a child has submitted personal information without appropriate permission may contact [email protected].

Tradexam may delete or restrict the relevant information after verifying the request and considering applicable legal requirements.

Tradexam educational tests may display scores, explanations or learning suggestions based on answers selected by a user.

These educational outputs are not intended to produce legal effects, determine access to financial services, evaluate creditworthiness or make significant decisions about a person.

Security and spam tools may automatically analyse technical information to block malicious or suspicious submissions. A legitimate user who believes a message was blocked incorrectly may contact Tradexam directly by email.

Tradexam may link to external educational resources, tools, platforms, services or websites.

Tradexam does not control the privacy, security, cookie or data-retention practices of independent third parties. You should review the privacy policy of an external service before submitting personal information or creating an account.

Opening an external link may allow that third party to receive technical information about the visit.

Changes to this Policy

Tradexam may update this Privacy Policy when website features, service providers, legal requirements or data-handling practices change.

The “Last updated” date at the top of the page identifies the current version. Material changes may also be highlighted through an appropriate website notice.

Privacy contact

Questions, concerns and applicable privacy requests may be submitted to:

Tradexam Privacy Contact
Email: [email protected]
Website: tradexam.com

Do not include passwords, seed phrases, private keys or other account credentials in a privacy request.