Tradexam contact desk

Send your question to the right route.

Contact Tradexam about the learning platform, educational content, technical issues, accessibility, content corrections or mentor participation.

Request routing console
01

General platform question

Navigation, available resources and how Tradexam works.

02

Educational content

Learning materials, tests, lectures and content corrections.

03

Technical or accessibility issue

Broken links, display problems and access-related feedback.

04

Mentor application

Background, expertise and proposed contribution format.

Route A

Platform questions

Ask where to begin, how the curriculum works or which page contains a specific resource.

Route B

Content feedback

Report an unclear explanation, typo, outdated reference or broken educational link.

Direct email

[email protected]

Use the official Tradexam email for general, editorial, technical and accessibility-related communication.

Route D

Mentor application

Include your subject area, experience, preferred contribution track and examples of relevant work.

TX

New contact request

Complete the fields and choose the correct request route.

Contact desk

    After submission

    How a contact request moves through Tradexam.

    Requests are reviewed according to their subject and available context. Messages requiring clarification may need additional information before they can be addressed.

    01

    Request received

    The submitted form records the selected category, subject, contact information and message.

    02

    Route identified

    The request is separated into platform, educational, technical or mentor-related communication.

    03

    Context reviewed

    The team checks whether the message includes enough information to understand and evaluate the request.

    04

    Relevant response

    A response, clarification request or appropriate educational route may be provided where applicable.

    Can I request personalised trading advice? +
    No. Tradexam provides general educational information and does not provide personalised investment recommendations, trade instructions or account management.
    What should I include when reporting a technical issue? +
    Include the affected page, device type, browser, a description of the problem and the steps that caused it. Do not include passwords or private access credentials.
    Can I report an error in educational content? +
    Yes. Select the educational content category and identify the page, section and statement that may require correction or clarification.
    Where do I submit a mentor application? +
    Review the Become a Mentor page first, then select Mentor Application in the contact form and include your background, contribution area and examples of relevant work.
    Can I send account passwords or API credentials? +
    No. Never submit passwords, private keys, seed phrases, API secrets, one-time codes or financial-account access information.
    @

    Official Tradexam contact

    For platform questions, educational feedback, technical issues, accessibility requests and mentor applications, email [email protected]. Tradexam does not provide financial advice, trade signals or emergency brokerage-account support.

    [email protected]